Quality and customer friendliness
We pride ourselves about the quality of every order and our friendliness towards our customers. This is why we always follow five principles that ensure that we will also give service with a smile when carrying out your order.
An hour is an hour
We believe that correct and prompt delivery are very important. Agreements are set in stone. A site can be brought to a complete standstill because a delivery is too late. We limit delays to a minimum through proactive planning and the punctuality of our drivers. You will be continuously kept informed and we will search for alternatives with regard to force majeure (an accident, breakdown, freight that cannot yet be loaded when we have no control over this, etc.).
Service is more than just a word
Our drivers are our ambassadors. It is only normal that we find their reliability and customer focus very important. This is why we regularly assess them together with our customers. You’ll notice however that our great service starts from the moment that we pick up the phone or your fax or email arrives. We will immediately investigate what is the best solution for your transport need. So that we can ask an honest price for the appropriate service.
On-off order or long-term contract?
Regardless of the reason why you have come to us, a small and fast intervention or a long-term transport order: the customer is king. If you want to entrust a long-term order to us, we will visit you to discuss everything in advance.
You will never have to wait long for a quote
It is not just our trucks that are on time. Our quotes are also supplied quickly. This is often within hours of receiving your request with regard to simple orders. We will tell you exactly when you can expect our proposal with regard to the somewhat more complex requests.
Up to date equipment
We prefer to transport your load safely. That is why our rolling stock is always maintained to the last detail. Your freight is therefore in good hands and will be brought to its destination using reliable equipment.
Why choose Transport Service Demets
Our services are available 24/7. We can also immediately cater for your demand. We are also ready to help with regard to highly urgent requests.
We will always find the right solution for your transport problem within our extensive fleet.
You can always count on our staff. Punctuality is exceptionally important to us as it is to you.