Privacy policy

1. Introduction

 

1.1 General

TRANSPORT SERVICE DEMETS NV (hereinafter “We” or “Us”) respects the privacy of every visitor to our Website. Accordingly, We will only collect and use personal data in the manner described herein and in accordance with our obligations and rights under applicable privacy laws.

Transparency is a crucial part of this privacy legislation and forms the basis of this Privacy Policy. We also take into account principles such as proper and careful processing.

Accordingly, this Privacy Policy is therefore applicable when We act as controller for the processing of personal data through our Website, in other words, when We determine the purpose and means of processing that personal data.

Please read this Privacy Policy carefully and make sure you understand it.

 

1.2 What is personal data?

Personal Data is, in simple terms, any information about you which makes it possible to identify you, possibly by combining such information. Personal Data refers to obvious information, such as your name and contact details, as well as less obvious information, such as identification numbers, electronic location data and other online identifiers.

 

2. Contact details

Our identification and general contact details can be found in the Disclaimer which can also be found on this Website.

 

3. What personal data is processed, and how is it used?

 

3.1 Information processing

Personal data Processing purpose Legal basis Retention period (*)
Usage Data:

  • IP address;
  • Geographical location;
  • browser type and version;
  • Operating system;
  • reference source;
  • duration of your visit;
  • Page views and website navigation paths, as well as information about the timing, frequency, and pattern of your use of the service.
 The source of the usage data is our analytical tracking system. These usage data can be processed to analyse the use of the website and services.
  • Consent;
  • Our legitimate interests, namely to monitor and improve our website and services.
 See the Cookie Policy on this Website
Comunication Data

  • Name
  • Email address
  • Telephone number
 The source of the communication data is the information you provide to Us when you contact Us. The communication data may be processed for the purpose of communicating with you and maintaining records.
  • Legitimate interest
 The data will be kept for 12 months after the answer.
Comunication Data

  • Name
  • Email address
  • Telephone number
  • Address
 The source of the communication data is the information you provide to us when you apply for a job with us. The communication data may be processed for the purpose of communicating with you and maintaining records.
  • Legitimate interest
  • Execution of agreement
 The data will be kept for 12 months after the answer.

 

(*) Notwithstanding the above, We may retain your personal information when necessary to comply with a legal obligation to which We are subject, or to protect your vital interests or the vital interests of another natural person.

 

3.2 Processors

A processor is someone who processes personal data at the request of or on behalf of Us. We may sometimes enter into a contract with this party to provide certain products and/or services. In other words: We make use of processors, when this is necessary for the provision of services. In this case, We will enter into a written agreement with the processor whereby the security of your personal data is guaranteed by the processor. The processor always acts according to our instructions.

We appeal to the following categories of processors:

  • Companies we have engaged for ICT technical support and hosting purposes; and
  • Companies we have engaged for analytical purposes.

 

4. Providing your personal data to third parties

We may disclose your personal data to a partner identified on our Website for the purpose of enabling him or her to contact you in order to offer you relevant services. This partner will then act as the data controller. After contacting you, the partner provides you with its own privacy statement, which applies to the use of your personal data.

We may also disclose your personal data when necessary to comply with a legal obligation to which We are subject, or to protect your vital interests or the vital interests of another natural person.

 

5. International transfer of your personal data

We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states plus Norway, Iceland and Liechtenstein. This means that your personal data will be fully protected under the GDPR or equivalent legal standards.

 

6. Security of your personal data

We will take appropriate technical and organizational measures to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

 

7. Modifications

We may update this policy from time to time by publishing a new version on our website. This may be necessary, for example, if the law changes, or if We change things in a way that affects the protection of personal data. We encourage you to check this page from time to time to ensure that you are happy with any changes to this privacy policy.

 

8. Your rights

Some rights are complex and not all details are included here. Therefore, please read the relevant provisions and guidelines of supervisory authorities for a full explanation of these rights.

Your most important rights under the GDPR are:

  • the right of access;
  • the right of rectification;
  • the right to erasure (right to be forgotten);
  • the right to restriction;
  • the right to object;
  • the right to data portability;
  • the right to lodge a complaint to a supervisory authority; and
  • the right to revoke your consent.

You may exercise your rights with respect to your personal data by notifying us in writing.

We will respond to your request within one month of receiving it. We normally aim to provide a full response within that time. However, in some cases, especially if your request is more complex, more time may be required, up to a maximum of three months from the date We receive your request. You will be kept fully informed of progress.

 

8.1 The right to complain to the supervisory authority

If you believe that our processing of your personal data violates data protection laws (GDPR), you have the right to lodge a complaint with the supervisory authority:

Data Protection Authority

Drukpersstraat 35, 1000 Brussels

+32 (0)2 274 48 00

contact@apd-gba.be

https://www.gegevensbeschermingsautoriteit.be

 

8.2 The right to revoke your consent

Insofar as the legal basis for our processing of your personal data is consent, you have the right to revoke this consent at any time. Revocation does not affect the lawfulness of the processing prior to revocation.

 

9. Updating your personal data

Let us know if the personal information We hold about you needs to be corrected or updated.

 

© 2020 deJuristen. Privacy, IT law, intellectual property & e-Compliance (www.dejuristen.be). The information offered is copyrighted by law, so that the information may not be reproduced or communicated without the prior written consent of deJuristen (contact@dejuristen.be). All applicable intellectual property rights are therefore retained.